Rental Coordinator

At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers.
We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect.
We are an ESOP-owned company with a customer-first focus.
We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners.
And like those who went before us, every one of us takes that responsibility seriously.
Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.
Value Proposition: We are an ESOP-owned company with a customer-first focus.
Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.
Values: Balance, Respect, Integrity, Growth, Grit, Safety Competitive benefits: • 401(k) • Educational Assistance • Employee Assistance Program (EAP) • Employee Stock Ownership Program (ESOP) • Hands On and Virtual Training • Paid Holidays • Paid Time Off • Profit Sharing Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.
POSITION PURPOSE: The Rental Coordinator is responsible for providing administrative, sales, and logistical support to the Rental team, to include partnering with the Rental team on status of equipment, generating rental contracts, following up on sales leads, making outbound sales calls, dispatching drivers, answering incoming customer inquiries and fostering a positive rapport with other areas of the organization.
Ensures all Briggs Equipment standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES: 1.
Effectively communicate with internal and external customers on rental status and rental equipment related research.
2.
Create rental contracts within the company system and coordinate asset movement.
3.
Provide unit updates to other branches, the customer and to the sales representatives.
4.
Coordinate and schedule rental equipment delivery and manage bill of ladings for records.
5.
Create and manage virtual files as well as hard copy files of unit transactions.
6.
Process payables for freight and vendor invoices for re-rent orders issued for the branch.
7.
Maintain and review rental maintenance tickets.
8.
Coordinator rental preventative maintenance work orders.
9.
Act as the liaison between rental technicians and sales representatives to ensure accuracy and efficiency.
10.
Follow up on incoming sales leads, and fostering customer relationships by making outbound prospecting calls 11.
Performs other related duties as assigned MINIMUM QUALIFICATIONS Basic Knowledge & Competencies: • Excellent customer service, communication and multi-tasking skills • Strong ability with navigating Microsoft based programs/company systems • Excellent time management skills to include prioritization of tasks, communication, execution to meet established deadlines • Good knowledge of industry, dealership and general business operations • Ability to work with a high sense of urgency and minimal supervision in a dynamic, fast-paced environment.
• Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the branch • Proficient in MS Office Suite (Outlook, Word, Excel and PowerPoint) • Demonstrated ability to make decisions, develop plans and procedures, implement, monitor and complete tasks • Demonstrate sales skills in order to foster customer relationships • Ability to develop a rapport and understanding at all levels to get problems solved and needs met.
Previous Experience/Education: • Bachelor’s Degree or equivalent experience preferred; or equivalent combination of education and experience • 1+ years related experience and/or training is preferred PHYSICAL REQUIREMENTS • Working conditions are normal for an office environment • Ability to lift up to 20 pounds