Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
As well as assisting customers, using up-to-date technology to dispatch and return equipment.
This position offers on-the-job education.
Our motto is “*Hire Fast, Pay Fast*.
" You can start today and get paid today! Schedule a hands-on working interview and get paid for it.
We also offer a *$100 hiring bonus!* In addition, we offer a *$300 cash bonus*, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
*U-Haul Offers:*
* Career stability
* Opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance & Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental & Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey’s SmartDollar Program
*Customer Service Representative* *Responsibilities:*
* Assist customers inside and outside a U-Haul center with U-Haul products and services.
* Use smartphone-based U-Scan technology to manage rentals and inventory.
* Move and hook up U-Haul trucks and trailers.
* Clean and inspect equipment on the lot including checking fluid levels.
* Answer questions and educate customers regarding products and services.
* Prepare rental invoices and accept equipment returned from rental.
* Install hitches and trailer wiring.
* Fill propane (certification offered through U-Haul upon employment)
* Drive a forklift (certification offered through U-Haul upon employment)
* Other duties as assigned
* Participate in ongoing continuous U-Haul education through U-Haul University.
*Customer Service Representative* *Minimum Qualifications:*
* Valid driver’s license and ability to maintain a good driving record
* High school diploma or equivalent
*Work Environment:*
The work involves moderate risks or discomforts which require special safety precautions, e.
g.
, working around moving parts or machines, fumes or irritant chemicals.
May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
*Physical Demands:*
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
assisted or unassisted.
Job Types: Part-time, Contract
Pay: $11.
00 - $13.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Vision insurance
Experience level:
* No experience needed
Shift:
* 8 hour shift
* Day shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
Education:
* High school or equivalent (Preferred)
Experience:
* Customer Service: 1 year (Preferred)
Work Location: In person
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