Posted : Saturday, August 31, 2024 06:34 PM
The primary duties of the *guest service representative* are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.
*Responsibilities:*
* Oversees the lobby operations
* Responsible for check-in & check-out individual guest and groups
* Greet guest and assist as need be providing excellent guest service and concierge skills.
* Always be thoughtful in the way you welcome and connect with guests
* Show initiative by taking ownership and going the extra mile
* Act as concierge and ambassador for the city providing excellent service.
*Requirements:*
* Must be familiar with cashiering & guest service (hotel system a plus!)
* Excellent communication and negotiations skills.
* Proactive individual who is a natural in influencing and convincing others
* Always be professional, personable and courteous at all times when dealing with clients and guest
* High school degree or equivalent education
* One to two years of work experience in an hotel environment preferred
* Basic computer and office software knowledge
* Must be organized'
Job Type: Full-time
Pay: $13.
00 - $14.
00 per hour
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* Weekends as needed
Work setting:
* In-person
Experience:
* Hotel experience: 1 year (Required)
Work Location: In person
• Phone : NA
• Location : 1319 Saint Charles Ave, New Orleans, LA
• Post ID: 9097789356
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
Posted : Wednesday, September 04, 2024
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