Front Desk Agent

```Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team.
As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to inquiries in a professional manner - Provide information about hotel amenities, services, and local attractions - Handle guest requests promptly and effectively - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction Requirements: - Excellent phone etiquette and communication skills - Strong customer service skills with the ability to handle difficult situations calmly and professionally - Bilingual skills (English/Spanish) are a plus but not required - Ability to work flexible hours, including evenings, weekends, and holidays - Strong attention to detail and organizational skills If you are looking for an exciting opportunity to be part of a dynamic team in the hospitality industry, please submit your application today.
We offer competitive pay and benefits for qualified candidates.
``` Job Type: Full-time Pay: $12.
00 - $13.
00 per hour Expected hours: 30 – 40 per week Benefits: * Employee discount Schedule: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Holidays * Morning shift * Night shift * Weekends as needed Work Location: In person